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Complaints and returns

As a general rule we do not forsee a possibility to return full value purchased goods.

Detailed conditions of complaints:

  • complaints reported by a buyer will be examined according to the applicable law, no later then 2 years sice invoice date.

  • it is a byuer's obligation to report any shortage of goods coming from the comparison between the invoice quantity and the actual quantity received at the delivery or a personal collection. It should be done within 14 days from delivery date.

Complaints will be considered based on a form to be downloaded here.

To get to know more about complaints and returns please contact us by phone at : +48 42 640 75 46 or fill in a contact form and/or send a message to:  or